by Arti Visana | Aug 24, 2020 | Covid-19, Feature, Technologies, Trends
Real-Time Contact Center Capabilities: More Important Than Ever? 21 AUGUST 2020 Eventus Originally published on Call Center Management Knowing exactly what is going on in a contact center by recording and analyzing every interaction between what transpires between...
by Jeff Tropeano | Aug 20, 2020 | Press Release
EVENTUS Introduces Near to Real Time Reporting With IntelligenceHub™ Release 20 AUGUST 2020 Eventus The Real Time Nice InContact connector enables advanced data integration and drill down features August 20, 2020, Denver, CO – Eventus Solutions Group, a leading...
by Heather Barrow | Aug 20, 2020 | Feature, Technologies
It is Time for Real Time, All the Time, as Contact Centers Transform 20 AUGUST 2020 Heather Barrow We have been working for months to develop near to real time reporting as part of IntelligenceHub™ capabilities, and our team is very proud to announce this new feature...
by Arti Visana | Aug 4, 2020 | Press Release
Contact Center and Customer Experience Leader Karl Holzthum Joins Eventus as Senior Vice President 04 AUGUST 2020 Eventus August 04, 2020, Denver, CO – Eventus Solutions Group, a leading Customer Experience (CX) strategy, consulting, managed solutions, and contact...
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