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Things I Wish I Knew Before Switching Our Contact Center to The Cloud

Things I Wish I Knew Before Switching Our Contact Center to The Cloud

by Arti Visana | Jul 29, 2016 | Feature

Things I Wish I Knew Before Switching Our Contract Center to the Cloud 29 JULY 2016 Eventus DENVER, CO — For years, organizations have been hearing about the benefits of moving to the cloud and the many reasons cloud-based applications make sense for...
Leading Health Insurer Partners with Eventus for Worldwide Omnichannel

Leading Health Insurer Partners with Eventus for Worldwide Omnichannel

by Arti Visana | Jul 26, 2016 | Feature

Leading Health Insurer Partners with Eventus for Worldwide Omnichannel 26 JULY 2016 Eventus DENVER CO –  According to a recent survey, 82.5% of companies now recognize customer experience is a strategic competitive differentiator.  One of the largest health insurers...
Meeting the Self-Service Knowledge Management Challenge

Meeting the Self-Service Knowledge Management Challenge

by Arti Visana | Jul 15, 2016 | Feature

Meeting the Self-Service Knowledge Management Challenge 15 JULY 2016 Eventus Recently, we published a whitepaper called The Future of Knowledge Management that has proven to be very popular with our readers, setting an Eventus record for new whitepaper downloads. One...

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  • A Roadmap for a Tech-Fueled Future

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