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2020 Will Redefine CX Outsourcing and Managed Services With Technology Advances and Economies of Scale

2020 Will Redefine CX Outsourcing and Managed Services With Technology Advances and Economies of Scale

by Jeff Tropeano | Dec 20, 2019 | Feature

2020 Will Redefine CX Outsourcing and Managed Services With Technology Advances and Economies of Scale 20 DECEMBER 2019 By Jeff Tropeano As the impact of a differentiating Customer Experience (CX) continues to drive investment in delivering not only a great CX, but...
How Lack Of Attention To Customer Experience Can Destroy Great Brands

How Lack Of Attention To Customer Experience Can Destroy Great Brands

by Milos Djokovic | Dec 12, 2019 | Feature

How Lack of Attention to Customer Experience Can Destroy Great Brands 11 DECEMBER 2019 By Milos Djokovic Originally published on Forbes The epic rises and falls of great companies that failed to adapt to changing technologies have now become legendary. Of the 500...
Never Underestimate The Power of A Healthy & Motivating Company Culture

Never Underestimate The Power of A Healthy & Motivating Company Culture

by Milos Djokovic | Dec 11, 2019 | Feature

Never Underestimate The Power of A Healthy & Motivating Company Culture 10 DECEMBER 2019 By Milos Djokovic This week, Eventus team members from around the world are gathering in Denver as we always do every year. We are celebrating ten years of success and growth,...
Ten Tips For Excellence in Customer Experience for E-Commerce Companies As The Physical and Digital Retail Industry Continues to Converge

Ten Tips For Excellence in Customer Experience for E-Commerce Companies As The Physical and Digital Retail Industry Continues to Converge

by Arti Visana | Dec 4, 2019 | Feature

Ten Tips For Excellence in Customer Experience for E-Commerce Companies As The Physical and Digital Retail Industry Continues to Converge 04 DECEMBER 2019 By Rob Rutledge 2019’s holiday shopping season is well underway, with blockbuster Black Friday and Cyber Monday...

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