by Eventus | Jul 13, 2022 | Case Studies
Taking the Lead on Contact Center Innovation Project Overview When Congress passed the Affordable Health Care act in 2010, this state knew that it had to create an effective platform for connecting its uninsured population with the most appropriate state-covered and...
by Eventus | Jul 13, 2022 | Case Studies
A Roadmap for a Tech-Fueled Future Project Overview Eventus puts this state health plan on the road to a more efficient and cost-effective technology portfolio. Through a current state assessment and roadmap, Eventus identified and implemented $35 million in net cost...
by Eventus | Jul 13, 2022 | Case Studies
Enhancing a Hotel’s Workforce Management Project Overview A leading global hotel chain wanted to update its technology to create a more consistent workforce management (WFM) approach. By reaching out to Eventus Solutions Group, the hotel hoped to turn its...
by Eventus | Jul 13, 2022 | Case Studies
Customer Experience Transformation Project Overview Eventus guided a personal care product provider through a customer experience (CX) transformation that paved the way for rapid, scalable international growth. Client Challenge The fast pace of this network-sales...
by Eventus | Jul 12, 2022 | Case Studies
A Not-for-Profit’s Contact Center and Back-End Operations Project Overview Through a contact center audit and overhaul of back-end processes, Eventus helped a national not-for-profit advocate for seniors secure the best blend of technology and process improvements...
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