by Arti Visana | Nov 26, 2019 | Feature
As More Healthcare Moves Online, Companies Are Leveraging Best Practices in Contact Centers To Improve Efficiency 26 NOVEMBER 2019 By Sean Erickson We’re officially in the middle of open enrollment for healthcare insurance plans, and contact centers have geared...
by Arti Visana | Nov 14, 2019 | Feature
Managing Multiple Data Streams & Platforms In Contact Center of the Future 14 NOVEMBER 2019 Eventus Announcements This article was originally published on Customer Magazine One of the unintended consequences of digital transformation within large enterprises and...
by Arti Visana | Nov 13, 2019 | Feature
Eventus Solutions Group CEO Milos Djokovic Joins Forbes Technology Council 13 NOVEMBER 2019 Eventus Announcements Forbes Technology Council Is an Invitation-Only Community for World-Class CIOs, CTOs, and Technology Executives Denver, Colorado; November 12, 2019 —...
by Arti Visana | Nov 7, 2019 | Feature
In the Evolving World of CX, the Only Constant is Change 07 NOVEMBER 2019 Eventus Announcements This article was originally published on Customer Magazine. What accounts for the dramatic growth of the customer experience management market? Research from...
by Milos Djokovic | Nov 4, 2019 | Feature
From Concept to Creation and Commercialization: CX Innovation Is a Team Sport 05 NOVEMBER 2019 Milos Djokovic As the world of Customer Experience evolves, and as enterprises and organizations are now seeing the return on investing in ensuring customer happiness, there...
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