by Heather Barrow | Apr 14, 2020 | Feature, Partners, Technologies, Trends
Latest IntelligenceHub Release Enhancements and Features 14 APRIL 2020 By: Heather Barrow We’re delighted to announce several exciting new capabilities have been added to our IntelligenceHub platform. Here’s a quick summary: Pegasystems Pega Platform is now available...
by Arti Visana | Apr 9, 2020 | Covid-19, Press Release, Technologies
Eventus Expands COVID-19 Rapid Response Program 09 APRIL 2020 Eventus Announcements Cloud Solution and Virtual Contact Center and CX Applications Enable Companies to Support Work From Home Models across Agents, Managers and Operations Leaders April 7, 2020, Denver, CO...
by Al Miller | Apr 2, 2020 | Covid-19, Technologies
Telemedicine is Inevitable and With the Application of Customer Experience to Patient Experience, Contact Center Expertise Will Drive Successful Outcomes 02 April 2020 By Sean Erickson Rising healthcare costs and the growing need for access to affordable health care...
by Arti Visana | Mar 18, 2020 | Covid-19, Feature, Technologies, Trends
A Healthy Response to Global Coronavirus Pandemic Through Operational Excellence in the Contact Center 18 MARCH 2020 Eventus The impact of Coronavirus continues to grow exponentially, causing entire countries to shut down, entire regions to be quarantined, and public...
by Jeff Tropeano | Mar 4, 2020 | Feature, Technologies, Trends
Reporting In: Brian Cantor and the CCWD Team Share Practical Insights on the State of Contact Center Technology 04 MARCH 2020 By Jeff Tropeano In their broad ranging and comprehensive new study, Customer Contact Week Digital’s “State of Contact Center Technology”...
by Heather Barrow | Feb 11, 2020 | Feature, Technologies
IntelligenceHub™ 3.0 is Here! 11 FEBRUARY 2020 Heather Barrow IntelligenceHub™ 3.0 is Here! The IntelligenceHub team at Eventus has been hard at work for months, interacting with our clients, gathering their requirements, working with our tech vendors and our...
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