by Arti Visana | Dec 30, 2013 | Feature
Does Your Customer Contact Center Have A Plan For Social Media? 30 DECEMBER 2013 Eventus Marketing Team Back in 2010, a mere 5% of organizations were taking advantage of social media to provide quality customer service to their customers. As 2014 approaches, the...
by Arti Visana | Dec 12, 2013 | Feature
Colorado Health Exchange Starts Strong As Federal Exchange Falters 12 DECEMBER 2013 Eventus Marketing Team It’s no secret that the Federal Exchange and its website has not been working as planned, but even more bad news has come from Washington this week as it seems...
by Arti Visana | Dec 9, 2013 | Feature
10 Features & Benfits of Oracle RightNow Chat Cloud Service 09 DECEMBER 2013 Eventus Marketing Team For companies looking to improve their contact centers and customer support, live chat services are growing in popularity and a fantastic way to interact with your...
by Arti Visana | Dec 3, 2013 | Feature
How Match.com Maintains a Customer-Focused Contact Center 03 DECEMBER 2013 Eventus Marketing Team In the eyes of Match.com, customer satisfaction is everything. That’s why they’ve searched for and implemented some of the latest and most innovative contact center...
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