by Arti Visana | Apr 9, 2020 | Covid-19, Press Release, Technologies
Eventus Expands COVID-19 Rapid Response Program 09 APRIL 2020 Eventus Announcements Cloud Solution and Virtual Contact Center and CX Applications Enable Companies to Support Work From Home Models across Agents, Managers and Operations Leaders April 7, 2020, Denver, CO...
by Arti Visana | Apr 8, 2020 | Covid-19, Feature
Accelerating Innovation from CX to PX Contact Center Technologies Applied to Improve Patient Experience 07 APRIL 2020 Eventus Telemedicine and telehealth have been in existence for nearly twenty years, but the adoption rate has been slower than other Internet-based...
by Arti Visana | Mar 26, 2020 | Covid-19
Coping with COVID-19 Call Volumes and Overwhelming Challenges 25 MARCH 2020 Eventus There is no letting up of the spread of COVID-19, as the global pandemic continues to move through the world’s largest countries, including the U.S., and now India and other densely...
by Arti Visana | Mar 24, 2020 | Press Release
Eventus Creates Breakthrough Methodology for Creating Orchestrated Customer Experience 24 MARCH 2020 Eventus Announcements Defines a Modernized Contact Center Framework designed to transform CX in a hyper-digital world March 24, 2020, Denver, CO – Eventus Solutions...
by Arti Visana | Mar 18, 2020 | Covid-19, Feature, Technologies, Trends
A Healthy Response to Global Coronavirus Pandemic Through Operational Excellence in the Contact Center 18 MARCH 2020 Eventus The impact of Coronavirus continues to grow exponentially, causing entire countries to shut down, entire regions to be quarantined, and public...
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