by Arti Visana | Jun 29, 2020 | Covid-19, Feature, Partners, Technologies, Trends
Will Identity Verification Automation Change Contact Center and CX Dynamics For Good? 26 JUNE 2020 Eventus There is a perfect storm brewing during this time of COVID-19 as the contact center and CX industries have been forced to pivot to Work From Home models,...
by Arti Visana | Jun 25, 2020 | Partners, Technologies, Trends
“What Was Your First Dog’s Name?” And Other Ways to Annoy Your Customers 25 JUNE 2020 By Julie Runda We all joke that it’s a wise idea to stay away from politics and religion in most conversations unless you’re pretty sure of how that’s going to work...
by Arti Visana | Jun 25, 2020 | Press Release
Eventus and Journey Partner to Accelerate Trusted Identity Solutions for Private and Personalized Interactions 25 JUNE 2020 Eventus Award-winning digital identity solution based on an innovative network and platform approach securely confirms customer identity with...
by Arti Visana | Jun 10, 2020 | Partners, Technologies, Trends
A Tale of Two CRM Architectures: Do you start or finish with your business processes? 10 JUNE 2020 Eventus Brands and service providers are increasingly taking a customer-centric mindset, seeking to understand their customers more deeply than ever before and use that...
by Arti Visana | May 27, 2020 | Partners, Press Release
Eventus Receives Pega Partner Award for Excellence in Digital Transformation 27 MAY 2020 Eventus Announcements Customer experience specialists receive recognition for partnering with Pega to deliver strong business outcomes May 27, 2020, Denver, CO – Eventus Solutions...
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