by Arti Visana | Jun 29, 2016 | Feature
Five Key Consideration When Launching a CRM Shared Service 29 JUNE 2016 Eventus As customer engagement and contact center consulting experts, one of Eventus Solutions Group’s areas of focus has been Shared Services initiatives. A new generation of cloud-based contact...
by Arti Visana | Jun 13, 2016 | Feature
Eventus Command Center Managed Service Achieves 99% Forcast Accuracy 13 JUNE 2016 Eventus DENVER CO – When a fast-growing major financial services firm realized it needed help with its command center strategy, it called in the contact center consulting experts from...
by Arti Visana | Jun 3, 2016 | Feature
Seven Capabilities You Must Have With Home Agents 03 JUNE 2016 Eventus Last year, the contact center consulting experts at Eventus Solutions Group published a series of three whitepapers on Home Agents. The first provided an overview of Home Agents while the second...
Recent Comments