by Arti Visana | Nov 30, 2013 | Feature
5 Way Oracle Can Reduce Chat Handling Times 30 NOVEMBER 2013 Eventus Marketing Team Providing your website visitors with chat functionality is a must in 2013. Being able to speak with a real person about any questions or comments trumps waiting on hold on the phone or...
by Arti Visana | Nov 26, 2013 | Feature
Can Your Customer Service Center Do This? 26 NOVEMBER 2013 Eventus Marketing Team This morning I had a great customer service experience. I will share it with you. I will even name names. I want you to ask yourself whether your own customer care organization could...
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