by Jennifer Chan | May 25, 2022 | Feature
How CX Agents Can Become Customer Advocates 25 May 2022 Eventus Agents like helping customers. Happy customers buy more and require less service. It is a simple equation that too few companies recognize. A myopic focus on servicing cost creates a reverse incentive for...
by Jennifer Chan | May 5, 2022 | Feature
How AI Is Revolutionizing the Way Customers Experience the Enterprise 5 May 2022 Eventus Artificial intelligence (AI) solutions are transforming customers’ expectations of what constitutes exceptional service. A well-executed AI experience increases convenience for...
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