Eventus Receives Pega Partner Award for Excellence in Digital Transformation
Eventus Solutions Group, a leading Customer Experience (CX) strategy, consulting, managed solutions and contact center technology company, today announced it is being honored by Pegasystems Inc., the software company empowering digital transformation at the world’s leading enterprises, following its successful implementation of Pega Customer Service™ for a major North American retailer.
Eventus Expands COVID-19 Rapid Response Program
Eventus Solutions Group, a leading Customer Experience (CX) strategy, consulting, managed solutions and contact center technology company, today announced they have implemented and are continuing to expand Work From Home (WFH) solutions that are making an immediate difference today, and pave the way for more efficient remote working going forward.
Eventus Creates Breakthrough Methodology for Creating Orchestrated Customer Experience
Eventus Solutions Group, a leading Customer Experience (CX) strategy, consulting, managed solutions and contact center technology company, today introduced a new whitepaper titled “The Orchestrated Customer Experience: CX Transformation Delivered by a Modernized Contact Center Framework.”
Eventus Rolls Out Mega Release of IntelligenceHub™ CX Data Analytics and Insights Platform
Eventus Solutions Group, a leading Customer Experience (CX) strategy, consulting, managed solutions and contact center technology company, this week announced the general availability of a substantially enriched version of the popular IntelligenceHub™ business intelligence platform.