Engagement Hubs Put Customers at the Center
Customer engagement hubs (CEHs) have become increasingly popular for a simple reason: They centralize all customer interactions in a single, simplified customer experience, enabling synchronization across sales, marketing, and other departments to optimally engage patrons.
Put another way, a well-planned and -executed CEH is meant to make your old-fashioned contact center obsolete.
To read more, go to the article originally published in destination CRM.
Verint and Eventus Solutions Group Partner to Deliver Digital-First Engagement Solutions Worldwide
Verint® (NASDAQ: VRNT), The Customer Engagement Company®, today announced its new partnership with Eventus Solutions Group, a subsidiary of Tech Mahindra, to bring Verint Digital-First Engagement solutions to midmarket and enterprise businesses worldwide.
Built In Honors Eventus in Its Esteemed 2023 Best Places To Work Awards
Built In today announced that Eventus Solutions Group was honored in its 2023 Best Places To Work Awards. Specifically, Eventus earned a place on Best Midsized Places to Work in Colorado AND the Best Places to Work in Colorado. The annual awards program includes companies of all sizes, from startups to those in the enterprise, and honors both remote-first employers as well as companies in large tech markets across the U.S.