Eventus to become a Tech Mahindra Portfolio Company
We have exciting news to share! Eventus Solutions Group has entered into an agreement to become a portfolio company of Tech Mahindra, a leading provider of digital transformation and consulting services and solutions. We will report into Tech Mahindra’s Business Process Services (BPS) group to further strengthen Tech Mahindra’s leadership in the front office space.
Since our founding 12 years ago, Eventus has been reinventing the customer experience. We’ve equipped complex enterprise-level organizations to deliver exceptional customer experiences. We’ve provided the strategy, consulting services, and leading-edge technologies it takes to make the most of every customer touchpoint across every channel—from a client’s initial contact to ongoing customer support. With over 500 successful projects under our belt, we’ve driven our success with our core values: collaboration, passion, Client focus, excellence, professionalism, and diversity.
Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates and the Society to Rise™. They are a USD 5.2 billion company with 121,900+ professionals across 90 countries, helping 988 global customers including Fortune 500 companies. Their convergent, digital, design experiences, innovation platforms and reusable assets connect across a number of technologies to deliver tangible business value and experiences to our stakeholders. Tech Mahindra has been recognized amongst India’s 50 best companies to work for in 2020 by the Great Place to Work Institute.
Now, we write a new chapter together with Tech Mahindra. For our Clients, the teams that they work with will remain unchanged, and as we join the Tech Mahindra family, we’ll be able to offer even more capability and capacity.
From Eventus & Tech Mahindra Leadership
Milos Djokovic, CEO of Eventus: “We could not be more excited to write our next chapter as a Tech Mahindra portfolio company. Infusing Tech Mahindra’s broad capabilities into our existing solutions will provide us even more scale, technology, and expertise than ever before, and deliver the future of customer experience our collective global Clients.”
Vivek Agarwal, President – Corporate Development: “Enhancing Customer Experience continues to be one of the central themes of our acquisition strategy at Tech Mahindra. The acquisition of Eventus Solutions Group will offer significant differentiation to our leadership in the rapidly growing consulting business, and will enable us to drive cross sell and downstream revenue.”
About Eventus Solutions Group:
At Eventus Solutions Group, we have been reinventing the customer experience. We help enterprise-level companies solve the most complex customer experience (CX) and contact center problems—equipping them with the strategies, technologies, cross-platform analytics and fresh thinking they need to delight their customers and meet the challenges of today’s new “Age of the Customer.” In fact, when our competitors falter, companies turn to us for creative solutions and clarity. And to connect clients’ bewildering array of operational, contact center and marketing software, we built IntelligenceHub, a unified data and analytics platform. For organizations that want to optimize the way customers interact with your firm, Eventus Solutions Group delivers a better experience every time.
About Tech Mahindra:
Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates and the Society to Rise™. We are a USD 5.2 billion company with 121,900+ professionals across 90 countries, helping 988 global customers including Fortune 500 companies. Our convergent, digital, design experiences, innovation platforms and reusable assets connect across a number of technologies to deliver tangible business value and experiences to our stakeholders. Tech Mahindra has been recognized amongst India’s 50 best companies to work for in 2020 by the Great Place to Work Institute.
Tech Mahindra is part of the USD 21 billion Mahindra Group that employs more than 240,000 people in over 100 countries. The Group operates in the key industries that drive economic growth, enjoying a leadership position in tractors, utility vehicles, after-market, information technology and vacation ownership.
When Congress passed the Affordable Health Care act in 2010, this state knew that it had to create an effective platform for connecting its uninsured population with the most appropriate state-covered and private health insurance providers. The state turned to Eventus to implement contact centers that could handle high volumes and deliver a stress-free customer experience.
Eventus puts this state health plan on the road to a more efficient and cost-effective technology portfolio. Through a current state assessment and roadmap, Eventus identified and implemented $35 million in net cost savings over a three-year study period.