Eventus Solutions Group, a Pegasystems partner, is offering free 30-minute 1:1 Contact Center Executive Strategy Reviews at the PegaWorld conference in Las Vegas June 4 – 7. During your session, Eventus contact center experts will review your current strategies, technology architecture, and business objectives. You will receive actionable recommendations for getting more value from your investment in the Pega platform.

Once you schedule your Strategy Review, you will have a chance to win an Amazon Tap featuring Alexa!

Why Should You Spend 30 Minutes With the Eventus team?

Eventus expertise spans three critical aspects of any contact center: Operations, technology, and finance. Furthermore, our contact center consulting services include management consultants to work with you at the business strategy level, systems integration consultants to implement and integrate modern contact center technologies, and managed services to provide production technology and operations support.

• Contact Center Strategic Roadmaps
• Strategic Sourcing – Outsourcing and Technology Vendors
• Operations Optimization – Performance Management, Workforce Management, Vendor Management, Continuous Improvement
• Technology Implementation – CRM, ACD/IVR/CTI, WFM, QA, Analytics
• Knowledge Management – Strategy, Technology Sourcing, Implementation, Content Migration, Content Authoring, Performance Optimization
• Digital Channels – Web, Chat, Email, Social, Mobile, SMS, Co-Browse, Self-Service
• Contact Center Transformations – Greenfield Contact Centers, Consolidation, Insourcing, Outsourcing, Home Agents, Shared Services

To sign up for your free 30-minute 1:1 consultation with Eventus, just click here.  If you will not be attending the conference, give us a shout and we can arrange a time for your strategy review.

I hope to see you in Vegas!

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