Sean Erickson Joins Eventus Solutions Group as Managing Director

29

JANUARY 2019

Eventus

Denver, CO – January 29, 2019- Eventus Solutions Group, a global customer engagement and contact center consulting company, today announced its recent addition of Sean Erickson as Managing Director, leading the Strategy Consulting practice. Sean joins managing directors Milos Djokovic, Craig Tobin, and Rob Rutledge as part of the executive leadership team.

Sean comes to Eventus from One Touch Brands where he was President and CEO. One Touch Brands is a provider of video chat solutions, with an emphasis in employee recruiting, healthcare and financial service industry solutions. Prior to One Touch Brands, Sean had an extensive background in customer experience and customer service. These roles included President of North America at TeleTech, responsibility for all North America Consumer market offline Sales, Customer Care and Tech Support for Dell and the Chief Ventures, Infrastructure and Marketing Officer at Sitel. Sean has been the CEO of three early stage companies including founding one of the first agent-at-home, business process outsourcers, Cloud 10, which was acquired by Transcom in 2009. Sean has leveraged his experience and knowledge to connect brands to their consumers, creating value by focusing on customers first.

“We are delighted to add someone with Sean’s extensive contact center and customer care leadership ability to Eventus. Sean’s 30 years of expertise in customer experience and contact center/BPO operations enables Eventus to address the growing demand for our consulting and managed services practices. His ability to leverage motivated talent and advanced technology to transform a customer journey into an exceptional experience.” -Eventus Managing Director and CEO Milos Djokovic

Similar Blogs

Built In Honors Eventus in Its Esteemed 2024 Best Places To Work Awards

Built In Honors Eventus in Its Esteemed 2024 Best Places To Work Awards

Denver, CO // January 9, 2024 —Built In today announced that Eventus was honored in its 2024 Best Places To Work Awards. Specifically, Eventus earned a place on Best Midsized Places to Work in Colorado in Denver. The annual awards program includes companies of all sizes, from startups to those in the enterprise, and honors both remote-first employers as well as companies in large tech markets across the U.S.

read more
Eventus Solutions Group, a Tech Mahindra Portfolio company, Launches Navixus™

Eventus Solutions Group, a Tech Mahindra Portfolio company, Launches Navixus™

Eventus, a leading provider of digital transformation, consulting, and business re-engineering solutions, has announced today the launch of a new business unit Navixus™, within Tech Mahindra Business Process Services (BPS). Navixus™ will combine Tech Mahindra’s Business Process Services’ automation, analytics, and consulting with Eventus’ customer experience (CX) and transformation capabilities to offer a holistic digital transformation suite to customers.

read more